10 problems with iPhone 5S, and how to fix them (including the Blue Screen of Death!)

Posted by

: Monday 2 June 2014

What do you do if you have an iPhone 5S problem and you want it fixed right now? You don’t want to go to an Apple Store unless you really have to, the support forums are difficult to search, and your go-to family or friend tech geek is otherwise engaged. Fear not. We’re here to help, and hopefully we can get your smartphone back to its best, or at least point you in the right direction.

We’ve already uncovered some common iOS 7 problems, so if you don’t see your issues here then check that list instead; we won’t cover the same ground again. And if you want a few tips, we’ve got a list of iPhone 5S tricks to try out, as well.

Updated on 04-08-2014 by AJ Dellinger: We’ve added four more common iPhone 5S problems to our original list, along with potential solutions or workarounds for each one.

Bug: Blue screen of death

Photo by TrustedReviews.com

Some people have run into a dreaded blue screen of death bug which seems to be related to specific apps. If you are using Pages, Keynote, or Numbers and you are in a document editing, then pressing the Home button can cause the iPhone 5S to crash to a blue screen, which is generally followed by a reboot. Some people are reporting this issue with other apps as well, and in severe cases it is causing a reboot loop. There’s a theory that the iPhone 5S is afflicted because it has a 64-bit processor trying to run 32-bit software (it’s the first 64-bit phone). Developers are already updating apps to work with the new processor more fluidly and Apple will likely release an update to fix it at some point, but in the meantime there’s no solution, only workarounds that have worked for some people.

(Editor’s Note by Jeffrey Van Camp: Our iPhone 5S here at DT has rebooted randomly a few times since we got it in September, but we have not experienced a blue screen of death. Apps do crash more frequently, but these are usually apps that haven’t been updated to iOS 7.)

Workarounds:

Always make sure you back out of documents before tapping that Home button.
Disable iCloud sync for the iWork apps by going to Settings > iCloud > Documents & Data, and sliding Pages, Keynote, and Numbers to off.
Try to use apps that have been updated to take advantage of iOS 7. Apple has not updated Pages, Keynote, or Numbers. You can tell
If the problems are constant, or frequent to the point of impeding your experience, please contact Apple customer service.

Read more: http://tnlsolution.blogspot.com/p/glitch-faulty-sensors-ios-7-compass-app_2.html

More Topics iPhone 5S

>> 45 problems with iOS 7.1, and how to fix them

>> How to factory reset an iPhone (any generation)

That’s it for iPhone 5S problems and fixes right now, but we will update this article with new issues and solutions as they arise. Please share your own experiences in the comments. If you didn’t find your issue here then remember to check our iOS 7 problems roundup before you go